IT Support Specialist - CAD Systems

About this role

Title: IT Support Specialist (CAD Systems)

Location: Indianapolis, IN (On-site)

Type: Full-Time

Industry: Civil Engineering / Infrastructure

Overview

A well-established, growth-oriented engineering firm is seeking an IT Support Specialist (CAD Systems) to support Autodesk and Bentley platforms used on large-scale civil infrastructure projects. This is a technical IT role focused on system deployment, administration, and advanced support—no CAD design or drafting required.

You’ll work closely with engineers, IT leadership, and software vendors to ensure reliable, high-performing CAD environments across the organization.

Key Responsibilities

• Deploy, configure, and support Autodesk & Bentley CAD systems (Civil 3D, AutoCAD, Revit, MicroStation, OpenRoads)
• Manage updates, patches, configurations, and CAD standards
• Provide Tier 2/3 support for CAD performance, licensing, and interoperability issues
• Act as a primary technical contact for Autodesk and Bentley support
• Administer licensing and support CAD data platforms (ProjectWise, Autodesk Docs, BIM 360)
• Partner with infrastructure teams to optimize workstation and virtual environments
• Identify opportunities for automation and process improvements

Qualifications

• Required
• -
• 1–3 years of experience in IT support, CAD systems administration, or software deployment
• Hands-on experience with Autodesk and Bentley platforms

- Strong Windows OS, networking, and troubleshooting skills

• Experience supporting CAD environments in virtual or hybrid infrastructures
• Preferred
• Experience with ProjectWise, Autodesk Docs, or BIM 360
• Scripting or automation experience (PowerShell, Python, batch)
• Relevant certifications (Autodesk, Bentley, CompTIA)
• Why Consider This Role
• Support high-impact infrastructure projects
• Work across both Autodesk and Bentley ecosystems
• Stable organization with strong investment in technology and people
• Competitive compensation, benefits, and long-term growth opportunities