Role signals

Customer supportLegal

About this role

Job Summary

The Bartender is responsible for delivering exceptional beverage service to guests in a warm, professional, and engaging manner, consistent with the Couples Resorts brand. This role requires strong product knowledge, efficiency, and a commitment to creating memorable guest experiences while maintaining the highest standards of service, hygiene, and safety. This position reports to the Bar Team Leader.

Key Responsibilities

Prepare and serve alcoholic and non-alcoholic beverages in accordance with resort recipes and presentation standards
Provide friendly, attentive, and professional service to all guests
Maintain thorough knowledge of cocktail menus, wine lists, and beverage promotions
Ensure compliance with responsible alcohol service policies
Maintain cleanliness and organization of bar areas, equipment, and storage spaces
Monitor stock levels and assist with inventory control and requisitions
Handle guest requests and concerns promptly and courteously
Adhere to all health, safety, and sanitation standards
Collaborate effectively with bar, restaurant, and service teams
Uphold Couples Resorts grooming, conduct, and service standards at all times

Qualifications & Requirements

Minimum of 1–2 years’ experience as a bartender, preferably in a hotel or resort environment
Certification in bartending or mixology is an asset

- Strong communication and interpersonal skills

Ability to work flexible hours, including evenings, weekends, and holidays
Knowledge of international cocktails, wines, and spirits
Ability to stand for extended periods and work in a fast-paced environment
Professional appearance and adherence to grooming standards

Competencies & Skills

Excellent customer service orientation
Attention to detail and consistency
Time management and multitasking abilities
Team-oriented mindset

- Problem-solving skills

Working Conditions
Indoor and outdoor bar environments
High guest interaction
Fast-paced hospitality setting