Role signals
SalesCustomer supportLegal
About this role
Promote and sell ASB products, meet individual and group sales targets, generate and execute sales plans, prospect and engage new customers, cross-sell retail banking products, ensure high customer service standards, maintain compliance and upkeep of the sales centre.
Key Responsibilities
- Sales
- Solicit and promote sales of ASB products
- Achieve individual sales targets and contribute towards to achievement of Group targets
- Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads
- Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers
- Cross selling of other retail banking products such as PF, PF-i, Credit cards etc.
- Customer Service
- Ensure high standard of customer experience in line with the quality and standards set by the Bank
- Compliance
- Ensure compliance to the policies and procedures set by the Bank
- Protect the image and brand of the Bank
- Operations
- Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank