customer engineer

Full-timeRemote
US / Canadavia turbopuffer CareersPosted Aug 8, 2025
Match with my CV

Technical skills

ReactTypeScriptJavaScriptPythonKubernetesCloud platformsDevOps

About this role

turbopuffer is looking for someone to help our customers succeed.

what you'll do

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  • debug customer issues, optimize queries
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  • write examples for our docs
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  • live in customer slack channels, helping to solve problems
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  • own customer outcomes
  • must have:
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  • typist - you can write well and can explain complex ideas simply
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  • linux - you're comfortable in terminals and reading logs
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  • python or javascript/typescript - for reproducing issues and building solutions
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  • human - you build trust and keep things productive when everything's on fire
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  • systematic - you methodically work through problems until you've found the root cause

nice to have

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  • k8s experience
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  • vector search or full-text search background
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  • experience with the major cloud platforms
  • tpuf is hardcore & whimsical. we value:
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  • overstep > understep
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  • show > tell
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  • complexity is earned
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  • showing up as part of our customer’s team
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  • making stuff easy to react to

Before you apply

  • 1Which parts of your CV prove experience with React, TypeScript, and JavaScript?
  • 2Which recent work examples would make your application stronger for this role?
  • 3What details from the original source listing should you confirm before applying?

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