Role signals
Customer support
About this role
For our upcoming store in Oslo, we are looking for you as Supervisor (m/f/x).
Your Responsibilities
- Supervise the team to achieve highest possible levels of customer service and performance
- Ensure that the team is dealing with all customer queries in a timely and efficient manner
- Ensure that customer service standards are adhered to and business opportunities are maximised.
- Awareness and supervision of the store presentation, including cleanliness, visual display and merchandising
- Responsibility for holding keys to the store, opening and closing the store, completing relevant checklists and cash handling
- Supervise the team to ensure adherence within the store of all company policies and procedures Maintain open communication within the store and across to other departments
- Your Profile
- Retail or service industry experience
- Excellent communication skills
- Ability to work within a team
- Proven selling skills
- Confidence
- Understanding of our customer base and their expectations
- Fluent in Norwegian and English
- Please send your documents in English.