Collections Clerk

About this role

Overview

Join a leader in the Critical Power industry as a part-time Collections Specialist! We are looking for someone to work 15-20 hours a week supporting the collection of past-due payments from our clients.

Responsibilities

• Managing, identifying, and resolving discrepancies
• Maintaining acceptable payment pattern and relationships
• Using multiple collection methods, techniques, and escalations
• Maximizing cash flow and reporting daily receipts
• Perform initial credit check on new customers and report results to department supervisor
• Email copies of invoices and/or statements as requested, and answer all discrepancies
• Prepare and document all adjustments for approval by department supervisor
• Assist with maintaining customer files

Qualifications

• 1 year of relevant collections or accounting experience
• Ideal candidate should be comfortable using email and telephone daily for customer communications
• Experience with Microsoft 365 including Outlook and Teams, and Basic skill level in Excel required
• Experience with QuickBooks preferred
• Experience using online customer portals to upload invoices and collect payment information preferred
• Must be self-motivated, and also able to take direction from supervisors and managers
• Work location is on-site in Madison.
• Come join us!