Field Service Technician (80 - 100%) f/m/d

About this role

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Service Operations Manager

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In this role, you will have the opportunity to perform service tasks according to work instructions and in compliance with ABB's quality and safety guidelines. You will deliver high-quality customer service daily, plan and execute service work based on customer orders and expectations, and demonstrate your expertise by ensuring customer satisfaction through effective communication of timelines and service expectations.

You will be responsible for:

• Performing technical tasks at customer sites in the medium- and low-voltage sector
• Ensuring adherence to deadlines, quality standards, and cost targets in collaboration with the service project management and field service leadership
• Communicating necessary changes according to quality assurance standards, comply with work instructions, regulations, and safety standards, and submit time reports and expenses
• Informing customers about the service offerings of ELSE and ABB Switzerland AG and support the acquisition of additional service orders

Your Qualifications

• Completed training as an electrician or automation technician with several years of professional experience, ideally with additional knowledge in copper construction and mechanical processing
• Solid expertise in electrical and automation technology, as well as experience operating mechanical equipment
• Strong process affinity and a structured approach to working within defined workflows
• Excellent communication skills and the ability to convey technical information clearly and customer-oriented
• High level of quality awareness, personal responsibility, flexibility, and resilience
• Proficient in MS Office; willingness to travel extensively and participate in on-call duties across Switzerland
• Fluent in German, basic English skills (French is a plus); valid Swiss category B driver’s license

What We Offer

We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Your work creates impact you can see and feel, every day.

• Benefits include:
• Attractive compensation including bonus, 13th salary, and participation opportunities (ESAP)
• Career development through targeted training and advancement opportunities
• REKA checks for leisure and travel
• Company holidays between Christmas and New Year
• Various discounts on sports equipment, electronics, and health & wellbeing services
• Contribution towards gym membership
• The recruitment process is managed by Talent Partner Emma Aslani
• Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
• Ready to make an impact?
• Apply today or visit Open www.abb.com to learn more about the impact of our solutions across the globe.