Role signals
Customer support
Test Board
šµ Matcha Whisker šµ
Job Description:
We are seeking a passionate and engaging Matcha Whisker to join our team! In this role, you will interact directly with customers, preparing and serving premium matcha while creating memorable customer experiences. Your love for matcha, deep understanding of tasting notes, and knowledge of Japanese culture will be key in delighting guests, educating them about matcha traditions, and ensuring every sip is special. Excellent communication and customer engagement skills are a must.
Key Responsibilities
- Prepare and serve high-quality matcha to customers
- Share tasting notes and educate customers about matcha varieties
- Communicate clearly and effectively to engage and entertain customers
- Bring enthusiasm and passion for matcha to each customer interaction
- Incorporate Japanese language and culture into the customer experience where appropriate
Requirements
- Passionate about matcha and Japanese tea culture
- Familiarity with tasting notes and varieties of matcha
- Ability to converse in Japanese
- Excellent communication and customer service skills
- Energetic, engaging, and personable demeanor
Benefits
- Work in a fun, lively environment celebrating Japanese tea culture
- Opportunity to share your love of matcha with a passionate community
- Hands-on experience with premium matcha and traditional preparation methods
- Be part of a team that values creativity and customer delight