Pharmacy Fulfillment Human Resource Manager

About this role

Additional Considerations (if any):

Daytime Shifts

• At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: PFC Human Resources Manager

Department: Pharmacy Fulfillment Center

FLSA: Non-Exempt

General Function

Provides prompt, efficient, and friendly customer service. Updates payroll system. Counsels with department leads and employees regarding performance reviews, personnel issues, scheduling, benefits, wages, etc. Coordinates a variety of administrative duties including facilitating, recruiting, hiring, payroll, performance reviews, orientation, benefits, employee counseling, etc. Works closely with management to ensure maximum employee satisfaction and retention.

Core Competencies

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations

Accountable and Reports to: Director and Assistant Director

Positions that Report to you: None

Primary Duties and Responsibilities

• Provides prompt, efficient and friendly service by exhibiting caring, concern and patience in all interactions
• Answers the telephone promptly and provides friendly, helpful service to customers and employees who call
• Coordinates employee information in the WFM system
• Counsels with department lead and employee regarding performance reviews, scheduling, benefits, wages, etc. and acts as the Insurance Coordinator and 401(k) Coordinator
• Develops effective recruiting and retention programs to facilitate the staffing of the warehouse; coordinates the transfer of employees from one location to another
• Facilitates the hiring process and may be involved in the interviewing and placement of specified positions
• Tracks paid time off for employees
• Conducts orientation
• Attends staff meetings and shift supervisor meetings
• Adjusts hours and departments; takes time clock readings, etc.
• Conducts performance reviews and exit interviews
• Makes payroll adjustments including extra bonuses, pay raises, etc. and sends to payroll
• Provides department leads and management with standard reports
• Tracks employee licensures to ensure all employees are in compliance
• Transmits sales, hours, adjustments, and accounts receivable to corporate office on a weekly basis
• Disperses paychecks, W-2’s, Trust Fund/401(k) reports/year end employee income and benefits reports, and other company communications (birthdays, anniversaries, etc.)
• Posts hours worked by employees
• Prepares employee wage and employment verifications, as well as disability claims, leave of absence requests, and extensions
• Records and follows up on Workers Compensation claims and issues and fills out accident reports, both property damage and personnel injuries
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress
• Adheres to company policies and individual warehouse guidelines
• Reports to work when scheduled and on time

Secondary Duties and Responsibilities

• Coordinates employee meetings
• Coordinates warehouse events (Holiday party, Employee of the Quarter, etc.)
• Coordinates Service Award program for all employees
• Conducts tours of the warehouse for schools and civic organizations
• Assists in other areas of warehouse as needed
• Performs other job-related duties and special projects as required
• Knowledge, Skills, Abilities and Worker Characteristics
• Must have the ability to solve practical problems; variety of variables with limited standardization, and interpret instructions
• Ability to do arithmetic and calculations involving fractions, decimals, and percentages
• Must possess the ability to interview, counsel or advise people; evaluate data, compose correspondence
• Education and Experience
• High School Diploma or GED required, plus 2-3 years of other schooling (HR) and Hy-Vee experience. Six months of similar or related work experience.

Physical Requirements

• Must be physically able to perform light work exerting up to 20 pounds of force occasionally to move objects.
• Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
• Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
• Working Conditions
• This position is occasionally exposed to chemicals/solvents. This is a fast-paced work environment in an office and warehouse setting.
• Equipment Used to Perform Job
• Computer, Workday, Microsoft applications, calculator, phone, fax, copier, RPM, warehouse management system, two wheeler, box cutters, and pallet jack.
• Financial Responsibility
• Responsible for payroll, accounts receivable, computer, and cash. Purchases uniforms/dress shirts, supplies, employee/warehouse promotion needs.
• Contacts

Has daily contact with customers and employees. Has monthly contact with the general public, community or trade/professional organizations, and federal/state governmental or regulatory agencies. Has occasional contact with suppliers/vendors.

• Confidentiality

Maintains the confidentiality of the customer’s private medical information according to the HIPAA Act. Has access to confidential information including employee records and wages.

• Are you ready to smile, apply today.
• Employment is contingent upon the successful completion of a pre employment drug screen.