Personal Lines Underwriter

Mid-levelFull-time
St. Catharines, Ontario, Canadavia morison CareersPosted Apr 8, 2026
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Customer success

About this role

Personal Lines Underwriter

Location: St.Catharines, ON

About Morison Insurance

At Morison Insurance, our team shapes who we are and the excellent service we provide our customers. We are a values-based company, which means all our decisions and day-to-day operations are based on our 5 core values: Go Beyond, Evolve, Own It, Our Promise, Unified.

Morison Insurance is a family-owned and operated business. Over the past 30 years, our company has grown from one office with 3 employees in downtown Hamilton, to 100 employees in 5 offices across Southern Ontario.

Morison Insurance is currently seeking a Personal Lines Underwriter to join our team of insurance professionals!

Position Responsibilities

  • The Personal Lines Underwriter will support our Personal Lines Client Account Managers by completing the following tasks:
  • Upload insurance applications on various company portals
  • Submitting Letter of Authorizations to companies for processing
  • Processing insurance policy changes on various company portals
  • Checking new business/policy changes/cancellations for accuracy
  • Work from a queue, completing activities in our Broker management system
  • Processing manual renewals and invoices for non-download policies
  • Follow-up on Expiry Reports with company on pending renewals
  • Calls to company for Underwriting follow-up/questions as required
  • Split Accounts/Move Policies within our broker management system
  • Inactivate Client Accounts in our Broker management system
  • Handling ‘mail’ activities within Epic as entered by reception
  • Month End Reports; review and correct as required

What We Offer

  • Competitive salary
  • RRSP Matching Plan
  • Group Benefits Plan (health, dental, vision)
  • Employee Assistance Program
  • 4-weeks of vacation
  • Paid personal days and extra days off at Christmas
  • Monday to Friday work schedule – 8:30 am - 4:30pm
  • Growing insurance brokerage with access to many markets
  • Continuing Education
  • Modern offices and technology that supports teamwork, skills development and collaboration
  • Our offices close early on Fridays of long weekends from May to October
  • Full commission on employee home and auto policies
  • Skills You Will Need To Succeed
  • Solid understanding of various insurance companies and their underwriting rules

- Strong organizational skills

  • Ability to work in a busy, fast-paced environment
  • Quick learner
  • Willing to obtain RIBO License
  • 2 years Personal Lines insurance education and/or underwriting experience
  • Experience using Applied Epic is an asset
  • Experience using Compu-Quote and various insurance company portals is an asset
  • Additional industry designations, such as RIBO, CAIB, or CIP is an asset
  • How We Help You Succeed
  • Your success matters greatly to us. We provide:
  • Training and Support
  • Whether it is mentorship, growth opportunities, or on-the-job training, we are here for you. You will be supported daily by a team of underwriters.
  • Career Growth
  • What professional goals have you set for yourself? We care about your career, and we can help you get there.
  • Continuing Education
  • We invest in you. That’s why Morison Insurance provides paid continuing education opportunities to help you grow professionally. Perhaps you want to expand your knowledge or obtain your CIP?
  • Accommodations

Morison Insurance prides itself on being an equal opportunity employer. Disability-related accommodations are available by request during any/all stages of the application process. If you have any special requirements, please advise the interviewer during the recruitment and selection process. For more information regarding disability-related accommodation, please email accessibility@morisoninsurance.ca

  • We thank all applicants for their interest in this position; however, only candidates selected for an interview will be contacted.

Before you apply

  • 1Which parts of your CV prove experience with Customer success?
  • 2Which recent work examples would make your application stronger for this role?
  • 3What details from the original source listing should you confirm before applying?

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