Role signals
Sales
About the Role
Lead, coach, and manage the Telesales team to achieve sales targets, ensure process excellence, and drive continuous performance improvement.
Responsibilities
- Sales Management
- Manage daily sales performance and ensure achievement of targets.
- Conduct daily huddles to review progress, share best practices, and close performance gaps.
- Maintain conversion rates above industry and internal benchmarks.
- Review daily sales activities to identify coaching needs and provide direction.
- Ensure accurate and timely submission of all sales reports and productivity data.
- People and Process Management
- Provide leadership, guidance, and career mentoring to Telesales Executives.
- Conduct regular training and coaching sessions to enhance team capabilities.
- Motivate and drive the team to consistently meet or exceed sales goals.
- Business Development
- Stay informed of competitor activities and industry best practices to enhance business growth.
Qualifications
- Minimum 2–3 years of experience in Telesales or sales team management.
- Proven ability to lead and motivate a sales team.
Required Skills
- Strong leadership and communication skills.
- Excellent coaching and people management abilities.
- Analytical mindset with focus on performance improvement.
- Results-driven and adaptable in a dynamic sales environment.