Delivery Operations Manager (Construction/Lift Industry Background)

About this role

At KONE we shape the future of cities. As a global leader in the lift and escalator industry, KONE provides lifts, escalators and automatic doors, as well as solutions for maintenance and modernisation to add value to buildings throughout their life cycle.

Due to an internal promotion, we are looking for a Delivery Operations Manager in New Business Solutions (Construction/Lift Industry Background) to lead the safe, high-quality, and efficient delivery of lift and escalator installation projects. You will be based in Dublin but responsible for projects nationally.

As part of the leadership team, you will work alongside the Installation Director and Modernisation Manager to drive project delivery, team performance, and customer satisfaction.

Key Responsibilities

• Lead the safe, efficient, and high-quality delivery of NBS installation projects, ensuring compliance with KONE standards, installation methods, and site safety requirements.
• Manage project resources, installation capacity, schedules, and budgets to deliver projects on time, within scope, and to agreed profitability targets.
• Build and maintain strong customer relationships, providing proactive communication and ensuring a positive customer experience throughout the project lifecycle.
• Lead, coach, and develop Installation Supervisors and project teams, driving accountability, high performance, and adherence to KONE Way and standard processes.
• Monitor operational and financial performance across the portfolio, using KPIs and data to drive continuous improvement, increase productivity, and support business growth.
• What we're looking for
• Experience within construction, engineering, building services, or the lift industry.
• Analytical and systems skills, with experience using project planning and reporting tools. SAP, Microsoft Project, or similar platforms would be highly beneficial.
• Project management and commercial awareness, with the ability to manage schedules, resources, forecasts, budgets, and project profitability.
• Leadership experience managing supervisors, site-based teams, and subcontractors within a delivery or construction environment.
• Drivers license and willingness to travel
• What’s in it for you?
• Competitive salary including annual bonus up to 15%
• Company car or car allowance
• Structured onboarding and ongoing mentoring
• Clear progression opportunities within a global business
• A collaborative, supportive team culture

Alongside the above, we offer a wide range of financial, lifestyle, health and wellbeing benefits that you can tailor to your needs, including GymFlexi Membership & Kone discounts.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized.

In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

• Read more on Open kone.com/global/en/careers.html