Customer Success Manager

About HMD Transport

HMD Transport is an asset-backed freight brokerage based in Chicago, IL servicing all domestic modes of transportation in North America.

With over two decades of experience, HMD is a multicultural, friendly, and fast-growing place to work. We promote a positive, encouraging, and lively work environment which translates into a better experience not only for our employees but also for our clients and customers.

To find out more about HMD Transport, please visit www.hmdtransport.com

Description:

HMD Transport is currently looking for a friendly, coachable, and ambitious Customer Success Manager to join our team based in Skopje.

What Kind of Candidate Is Suited for This Opportunity?

• Previous experience in Sales or in the US trucking industry is required
• Fluent in English, both written and verbal

- Excellent communication & negotiation skills

• Chatty, motivated & dynamic personality
• Desire to work in the US Trucking industry and have a growth mindset for a long-term career in sales
• Comfortable on the phone, Strong email writing skills, and happy to handle objections
• Team player with a positive attitude and willingness to learn.
• What Would Be Your Responsibilities?
• Develop sales opportunities through outbound inquiry
• Actively seeking out new potential client accounts and making the first contact with those accounts
• Lead management and CRM activities using hubspot.com
• Maintain client and prospect databases
• Collaborate with our Customer Sales team to craft and propose best in class brokerage solutions
• Work with dynamic team to solve logistical challenges.
• What Can You Expect?
• To work in a modern office in Cevahir Mall
• Skopje
• To have full private health insurance sponsored by the employer
• To have discounts in the fitness and spa center in Cevahir
• To be part of a fun and energetic work environment
• To have a competitive salary + bonus program
• To have a referral bonus program;
• Working Hours:
• 14:00 - 23:00 Mon-Fri (Macedonian local time)
• If you would like to join our team and your profile fits with the above requirements, please apply here and send us your resume in English.
• Maximum confidentiality is guaranteed!
• Only shortlisted candidates will be contacted!