(HQ) AR & Credit Analyst

About this role

Position Summary

The AR & Credit Analyst supports the company’s global credit assessment, customer onboarding documentation, and accounts receivable management. This role ensures accurate credit processing, timely invoice submission, and effective collection management for key customers. The analyst collaborates closely with sales, operations, finance, and GAM/CAM teams to maintain healthy receivables, resolve invoice issues, and enhance overall process efficiency.

Key Responsibilities

• Credit Management
• Assist in preparing, documenting, and tracking global customer credit applications.
• Coordinate with internal sales teams to collect required documents and follow up on outstanding items.
• Maintain and update credit application logs and internal credit-tracking sheets accurately.
• Support credit-related reporting, basic data summaries, and internal review processes.
• Monitor temporary credit usage and ensure complete documentation flow.
• Provide administrative and operational support related to credit processes and stakeholder communication.
• Participate in ad hoc tasks as assigned.
• Accounts Receivable & Collections
• Invoice Audit Platform Management
• Understand external invoice audit platforms and key control points to ensure timely submission and approval of invoices.
• Monitor platform status to ensure invoices are successfully submitted, processed, and reviewed.
• Identify and escalate invoice errors or pending issues to internal teams for timely resolution.
• Track progress and follow up until all items are fully closed.
• Global AR Management
• Maintain and manage Group / Regional AR aging reports.
• Oversee GAM/CAM receivables and collaborate closely with GAM/CAM teams to understand business needs and ensure timely collections.
• Research and resolve complex or escalated billing discrepancies for key customers.
• Maintain complete and accurate records of billing, collection activities, and communication logs.
• Provide recommendations for best practices based on transactional reviews.
• Perform other AR-related tasks as needed.
• Report and Escalation Issue
• Escalate prolonged or unresolved issues to relevant departments and monitor resolution timelines.
• Prepare regular reports on invoice status, issue trends, and collection performance.

Qualifications

• Bachelor’s degree in finance, Accounting, Business, or related field.
• 1–3 years of AR, credit, or finance experience preferred.
• Basic understanding of AR processes and collections.
• Proficient in Excel and comfortable with data tracking.
• Detail-oriented with good communication skills.
• Ability to work with sales, operations, and finance teams.
• Basic English proficiency (written and spoken).
• Good team player with strong communication and coordination skills.