Manufacturing Order Processor

About this role

Service Wire Company, a premier supplier of industrial and utility wire and cable, is currently seeking a Manufacturing Order Processor in Culloden, WV. If you are looking to join a great organization and a chance to become a part of our growing team, this may be the opportunity for you!

Position Summary:

The Manufacturing Order Processor is responsible for accurately entering, assigning, and tracking customer sales orders within the company’s database system. This role supports order fulfillment by maintaining organized records, monitoring order status, coordinating with shipping and inventory teams, and providing timely updates on order progress.

The position requires strong attention to detail, effective communication, and the ability to work collaboratively across departments to ensure efficient and accurate order processing.

Tasks/Duties/Responsibilities

• Assign and allocate orders within ERP system
• Maintain and organize record and filing system(s) to facilitate access and retrieval
• Engage in data entry (entering request and orders)
• Assist with receiving customer orders
• Assist with inventory and tag preparation
• Monitor and track status of production orders
• Organize/maintain correspondence, files, and records
• Provide updates regarding order status (hot orders and back orders)
• Additional duties as assigned by supervisor

Knowledge/Skills/Requirements

• 2-year degree preferred
• 2+ years of previous administrative or clerical experience

- Excellent verbal/written communication and phone skills

• Proficient with Microsoft office products (Outlook, Word, Excel, PowerPoint) and related computer applications

- Strong typing and data entry skills

• Familiarity with operations of general office equipment to include printers, copiers, faxes, scanners, etc.
• Proven organizational and time management skills; attention to detail
• Cooperatively works and interacts with members of various departments
• Reporting To:
• Production Scheduler
• The perks of joining our Team
• Comprehensive Insurance Options
• Competitive medical coverage with a variety of plan choices
• Progressive PTO & Paid Holidays
• Tenure-based paid time off plus eight paid holidays annually
• Predictable, set schedules that support work-life balance - no rotating shifts
• 401(k) with Company Match + Profit Sharing
• Matching 5% on 6% of employee contributions and annual profit‑sharing contributions
• Career Growth & Learning Support
• Tuition reimbursement and employee assistance programs
• Tuition reimbursement up to $15,000 - annually to support your continued education and career growth
• Annual bonus potential up to $3,000 - through performance incentive programs
• Referral Bonus Program
• Employee referral bonuses paid out over the new hire's first year
• See all benefits we offer here