Study Abroad Student Marketing & Operations Manager

About the Role

We are seeking a dynamic and organised Student Marketing & Operations Manager to support both our inbound (international students coming to the UK) and outbound (UK students going abroad) programmes.

This is a varied, hands-on role combining student support, operational delivery, and marketing outreach. You will play a key role in ensuring a seamless experience for students, host families, and partner schools, while contributing to the growth of our study abroad programmes across the UK.

Key Responsibilities

• Inbound Programme (International Students in the UK)
• Manage and process student and host family applications, ensuring accuracy, compliance, and timely completion
• Coordinate placements by matching students with suitable host families
• Act as a  point of contact for inbound students, providing ongoing support throughout their stay
• Monitor student wellbeing and respond to any issues or emergencies, ensuring a high level of care and safeguarding
• Liaise with schools, host families, and internal teams to ensure smooth programme delivery
• Maintain accurate records and documentation in line with regulatory and organisational requirements
• Outbound Programme (UK Students Going Abroad)
• Support the development and delivery of marketing strategy and outreach initiatives
• Build and maintain relationships with schools and partners across the UK
• Deliver presentations, attend events, and promote study abroad opportunities to prospective students
• Guide students and families through the application and enrolment process
• Process applications and ensure all documentation is complete and compliant
• Work collaboratively with international partners to coordinate placements abroad

About You

Essential Skills & Experience

• Experience in student services, education, international programmes, or a similar operational role
• Strong organisational skills with the ability to manage multiple priorities

• Excellent communication and interpersonal skills

• Confidence in presenting and engaging with schools and external partners
• High level of attention to detail and administrative accuracy
• Ability to work independently in a remote environment while collaborating with a wider team
• UK-based (remote) with regular access to our office in East Kilbride preferred
• Desirable
• Experience in study abroad, exchange programmes, or international education
• Marketing or outreach experience, particularly within the education sector
• Understanding of safeguarding and student welfare best practices

What We Offer

• A varied and meaningful role working with young people and international programmes
• Opportunity to contribute to the growth of both inbound and outbound programmes
• Flexible, UK-based remote working
• Supportive and collaborative team environment
• Competitive salary based on experience