Sales Assistant-1

About this role

Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander.

Job Title

• Sales Assistant – Bicester Village, Temporary role for Pop up

REPORTS TO: Store Manager POP UP

Start Date: 08/06/2026

Duties And Key Responsibilities

• To deliver agreed sales KPI’s for the store - these KPI’s will focus on sales, ATV, UPT, conversion and CRM.
• Develop an understanding of the KPI and Business objectives of the business on a daily and weekly basis
• Understand the KPI reporting required for the host store and the company as required
• Assist with boutique reporting when needed.
• Ensure that every customer is approached and assisted to achieve sales targets.
• Maintain and develop strong relations with customers and deliver impeccable service at all times.
• Make sure that you are always up to date with product knowledge, key trends and promotions and launches within the business.
• Attend key training sessions held by the company
• Ensure that the counter is clean, neat and tidy at all times
• Ensure that sales/ customer contacts/ requirements are recorded and monitored.
• Assist Manager in duties and additional tasks as and when required.
• Follow all host store cash handling guidelines at all times.
• Ensure that at all times company dress code and grooming guidelines are adhered to.
• Maintain a good relationship with all colleagues at Diptyque.
• Abide at all times by Company and Bicester Village rules and policy.
• You will be required to work in other London Diptyque locations if needed for training.
• The successful candidate will:
• A passion and previous Fragrance/ Beauty/ Luxury Retail Experience.
• Sales focused with a proven sales record.
• Strong people and performance/ management skills.
• Expertly honed customer service skills and enjoy interacting confidently with the general public.
• Must be self-motivated, focused and be able to use own initiative.
• Communication both verbal and written to a high degree is also a must.
• Expertly groomed at all times as appearance must be able to reflect our company and store to be worked in.
• Available Full Time and have flexible working hours. Position will include Saturdays and some Sundays.
• Be assertive, dynamic and always have a can do and positive attitude.
• This is a fantastic opportunity to join an organisation that have ambitious growth plans, and an excellent opportunity if you would like a role that gives you global exposure.
• Diptyque is committed to diversity in all its forms and considers each application carefully.