Aisles Online Curbside Runner

About this role

Additional Considerations (if any):

• At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Aisles Online Curbside Runner

Department: Aisles Online

FLSA: Hourly

Revision Date: 07/2026

About Hy-Vee

At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.

The Role and Why It's Important

At Hy-Vee, our Aisles Online program gives customers a fast, convenient way to shop, and our Curbside Runners are a key part of making it work seamlessly. In this role, you'll support the curbside team by transporting orders, ensuring proper temperature storage, and helping stage orders for a smooth, on-time pickup experience. Your efficiency and attention to detail directly impact how our online customers experience Hy-Vee.

If you enjoy staying active, work well as part of a team, and take pride in getting things done right, we'd love to have you on our team.

What You'll Do

• No two shifts are exactly the same, but here's what you can expect:
• Deliver outstanding customer service by greeting customers warmly and assisting them with their needs whenever you interact with them in the store
• Transport totes from the command center to the pickup lane accurately and efficiently
• Place gathered orders in storage at the proper temperature and retrieve them promptly prior to the customer's arrival
• Ensure products maintain proper temperature throughout the entire fulfillment process
• Gather and stage orders in the holding area for customer pickup
• Support the curbside team by completing a variety of tasks as directed by Aisles Online Service Managers and above
• Follow Hy-Vee's dress code, hygiene standards, and all department and company guidelines
• Pitch in with other tasks or special projects as they come up

Your Skills

• To be successful in this role, you'll need to be able to:
• Bring commitment to Hy-Vee's mission and a genuine passion for delivering an outstanding customer experience
• Communicate clearly and professionally with customers and store personnel in a friendly, approachable manner
• Identify problems and develop practical solutions in a fast-paced environment
• Interact comfortably with basic computer systems and mobile device technology, including troubleshooting as needed
• Stay organized and work efficiently to meet deadlines and support the team
• Reporting Relationships

Accountable and Reports to: Store Director; Store Manager; Assistant Managers of E-commerce, Perishables, Store Operations, Health Wellness Home; Aisles Online Manager; Aisles Online Service Managers

• Education and Experience
• High school diploma or equivalent preferred
• Proficient usage of mobile device technology and basic technology troubleshooting preferred

Physical Requirements

• Frequently stand and walk throughout a shift in sales, food service, or delivery areas
• Where applicable to

the role

ability to safely use sharp knives and blades for food preparation

• Where applicable to

the role

exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment

• Where applicable to

the role

ability to operate a delivery vehicle in accordance with applicable DOT standards

• Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties

Working Environment

This is a fast-moving role with constant pressure to meet deadlines and manage multiple tasks throughout your shift. You'll work primarily in a retail store setting and may be exposed to dust, noise, temperature extremes, moving equipment hazards, and electrical equipment. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.

Are you ready to smile, apply today.

Employment is contingent upon the successful completion of a pre employment drug screen.