Facilitator - Family Support Services

About this role

If you are a current YAI employee, please click this link to apply through your Workday account.

Key/Essential Functions & Responsibilities

• Leads and facilitates one (1) or more of YAI’s Family Support group offerings based on interests, availability and qualifications by leading and moderating group discussions with children, adults and/or parents based on specific program curriculum.
• Conducts virtual and on-site intake sessions with participants of assigned groups to collect information regarding service needs and coordinates with leadership to ensure necessary supports are provided during group offerings.
• Engages with multiple participants with varying levels of verbal abilities and support needs and/or parents of children with I/DD.
• Working in partnership with support staff, ensures participation and engagement while maintaining a safe and structured environment.
• Conducts person-centered goal setting and regularly monitors and evaluates participant progress through observations.
• Provides individual assistance, within a group setting, when needed.
• Communicates consistently with supervisor or designee, escalating programmatic concerns, and reporting operational issues related to program equipment and facilities.
• Engages with families on site pre/post session regarding progress, plans and/or any issues or concerns that arise.
• Works with program leadership to identify, develop and/or update and enhance program curriculum according to the evidence-based practice, incorporating new teaching methods and content.
• Ensures timely and accurate documentation of services, attendance and billing in compliance with guidelines and regulations and in appropriate format and electronic systems for all documentation related to the program.
• Ensures proper facility set up/clean-up for each group session, may assist with room set up as needed.
• Remains current with mandatory and other training, successfully completing within required time frames.
• May conduct in-person outreach presentations regarding YAI Community and Family Services (CFS) and other related programs at YAI or other locations across the boroughs of New York City.
• Performs all other duties, as assigned.

Minimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g. lifting, assisting lifting, standing, etc.)

• Bachelor’s degree, training and/or certificate in program related field or as required by program contract; or
• -
• A satisfactory equivalent combination of education, training and/or experience.
• Excellent interpersonal and communication skills.
• Strong problem-solving skills with demonstrated ability to work independently.
• Excellent time management and written communication skills.
• Ability to complete room set up, including movement/sliding of tables, chairs and other equipment.
• Proficient in Outlook, Microsoft Word, PowerPoint, and Excel.
• Preferred Qualification Requirements (desired requirements beyond MQRs above)
• One (1) year experience working with people with I/DD preferred.
• Master’s Degree may be required by certain contracts and/or programs.
• Compensation:
• $26.15 hourly

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer.

• To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.