Invoicing Liaison

About this role

We’re looking for an Invoicing Liaison to join our Finance team at our Head Office in Wallasey. Our total package is worth up to £29,570.79.

About Auger

We provide drainage, water mains and subsidence services across the UK, doing 'whatever it takes' for our customers. 95% of our people say they feel valued, and 81% rate us 8+ when asked how likely they are to recommend Auger as a workplace. That's why we're recognised as a Platinum level Investors in People organisation, alongside the top 2% of UK employers.

Financials

• Salary between £24,784.50 and £25,896.48 dependent upon experience
• Annual Bonus: approx. £2,000 to £2,500
• 5.5% Pension Contribution

Working Hours

• Full Time – 37.5hrs per week

Leave

• 22 Days Annual Leave + 8 Bank Holidays (Pro-rata dependent upon hours)
• AL increases to 25 days within 5 years' service
• Enhanced bereavement, sickness and maternity / paternity leave

Benefits

• Health Plan with cashback for many services including dentist, optician & physio for you and your children, as well as access to a 24-Hour GP & gym discounts.
• 2 company-wide events per year & regular team socials.
• A focus on training, development & career progression.
• £1000 for successful employee referrals.
• A modern, social office environment & facilities.
• Access to discounted Mortgage & Insurance Services.

The Role

• Raise and issue client invoices accurately and on time, in line with agreed pricing, contracts, client requirements and SLAs.
• Act as the final check before invoices are issued, and upload invoices and supporting documents to client portals.
• Clear the invoicing lists daily to help minimise claim durations and work towards our monthly billing target.
• Manage the billing inbox, responding to client and internal queries within a 24-hour SLA.
• Investigate billing discrepancies and raise credit notes in line with agreed approvals.
• Work with our operational teams to chase missing job details, quotes and Purchase Orders so all billable work can be invoiced.
• Apply accurate closure codes so our reporting and liability positions are right.
• Provide cover across the invoicing team, and work closely with Credit Control to support cash collection.

What skills are we looking for?

• A good eye for detail, making sure everything is right before it goes to a client.
• Strong organisational skills, with the ability to manage a busy inbox and a steady flow of invoices without anything slipping.
• Clear, professional written communication with clients and colleagues.
• The ability to stay calm under pressure, especially at month end when deadlines stack up.
• Confident using Excel and Microsoft 365, and happy to learn new systems such as Eden and Sage 200.
• Strong teamwork attributes and a desire to help colleagues.

You'll be a great fit for Auger if:

• You take pride in getting the detail right
• You’re inquisitive and like to follow things through until they add up
• You are enthusiastic, self-motivated and like to take ownership
• You are looking for a stable place to build a long-term career
• You have a clear DBS

Our interview process

• Stage 1
• Short 15 min phone call with our HR team
• Stage 2
• Interview with management at our HQ

For further information, please visit our website;

www.auger.co.uk