(HQ) Master Data Management Analyst

About this role

We are seeking a proactive and detail-oriented professional to manage corporate master data, enhance data quality, and support system (CargoWise One) related business analysis. This role involves cross-functional collaboration, system evaluation, and operational support to ensure data integrity and process efficiency.

Key Responsibilities

• Corporate Master Data Management & Quality Improvement
• Conduct global end-user training across branches and departments.
• Coordinate with stakeholders to optimize system processes and data flows.
• Maintain key corporate master data to support smooth operations.
• Performance Monitoring
• Develop and manage KPIs to monitor and improve corporate data quality.
• Cross-Functional Collaboration
• Serve as a key contact for internal and external parties to perform business analysis, investigate system functionalities, and provide operational support.
• Business Analysis & System Evaluation
• Collect new business requirements and change requests.
• Analyze CargoWise One system functionalities for feasibility studies.
• Propose solution designs and workarounds.
• Raise tickets and escalate any outstanding requirements.
• Proceed any testing or trial runs for designed solutions
• To compile user training materials or system behavior guidelines if need
• To support any ad hoc activities

Job Qualifications

Education/Technical Skills

• Bachelor’s degree or above in any discipline
• Fluent in English and Chinese
• Proficiency in Microsoft Office, including Word, Excel, and PowerPoint
• Knowledge/Work Experience
• Over 2 years of experience in master data management, quality assurance, or process improvement within a logistics, supply chain, or operations environment
• Hands-on experience in developing and managing KPIs related to quality and compliance performance
• Project management experience is a plus.
• Key Behavioral Competencies

- Strong analytical and problem-solving skills

- Excellent interpersonal & communication skills

• Detail oriented and strong organizational skills with the ability to multi‐task and prioritize in a fast paced, dynamic work environment