Technical skills
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About this role
Job Description:
Title: RESEA Employment Counselor
$55,000 + benefits
Classification: Non-Exempt
Scope of Position: The RESEA Employment Counselor will provide individualized support and direct assistance in all areas related to gaining and/or retaining employment and career advancement to dislocated workers who have been identified through RESEA, Rapid Response, and/or those who are receiving or have exhausted unemployment compensation benefits (long-term unemployed).
Essential Functions:
· Implement recruiting processes and initiatives to identify long-term unemployed dislocated workers, RESEA participants, Rapid Response referrals and UC claimants
· Conduct targeted outreach and customized service presentations to fully apprise candidates of basic and individualized career services
· Coordinate with community partners, training providers ,and staff to develop a seamless and consistent referral system
· Screen for program eligibility, provide assistance securing dislocated worker documentation, and assist with completion of dislocated worker registration when needed
· Counsel, motivate, and encourage assigned caseload of participants through a customized career pathway, training opportunities, and barrier mitigation to achieve successful placement outcomes
· Build a professional one-on-one working relationship with participants to aid in eliminating challenges to obtaining and retaining employment
· Document all participant interactions, activities, case notes, and files to ensure that regularly scheduled contacts are made as required
· Accurately complete required documentation for enrollment and develop and maintain a customized service plan to align with participant employment and training goals
· Follow up with partner agencies to ensure engagement in prescribed support services
· Perform outreach to support participant engagement through off-site appointments to employers, satellite site locations, and community visits
· Provide accurate and timely submission of required program data and reports to ensure real-time reporting needs are met
· Other opportunities as available
Education and Experience
Requirements
- · Bachelor’s degree preferred, or equivalent experience
- · Case management experience preferred
- · Attention to detail and proficiency in Microsoft Office Suite required
- · Experience in a team-oriented environment
- · Bilingual preferred
- · Must have reliable transportation to and from the worksite and other required locations
- EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.