About this role
Job Location:
Anantara Chiang Mai Resort
Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.
Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.
Ensure that all public, guest-facing and back of house areas of the hotel are properly cleaned at all times.
Ensure health & safety requirements are adhered to.
Ensure that all staff are aware of and follow departmental SOP’s and LSOPs
Coach and guide new members of the team, putting in place proper orientation training and ongoing training and development for team members.
Assist in managing relationships with suppliers.
Ensure records are maintained for linen inventory, uniforms, and other items as applicable.
Ensure that lost and found articles are stored properly and that the correct logs are maintained.
Ensure that par levels of linen, towels and uniforms are current, and in line with inventory.
Develop and maintain a motivational working environment within the department and positive relations with other departments.
Train staff to become multi skilled in all facets of housekeeping.
Initiate measures to minimize all wastage of materials and amenities are used in the department.
Ensure that proper key controls are in place.
Control overtime through good management and immediate response to problems.
Attend and support Task Force Missions required to support the opening of new Anantara and other MINT properties, and other special events catered by Minor International.
Ensure VIP requirements are met
Ensure all special requests are met, with particular reference to families visiting our resorts with children.
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