Sales Operations Specialist

About this role

Cye is seeking a Sales Operations Specialist to help support our sales team as we manage incredible growth and new vertical expansion. As a Sales Operations Specialist, you will be responsible for assisting sales leadership with driving operational excellence for Cye. You will also cover the day-to-day administration of Cye’s sales team and operational tasks.

This role is a business partner in the sales organization, enabling revenue growth and increasing sales productivity by providing effective methodologies, efficient processes, value-added information, and sales tools.

Responsibilities

• Oversee the process of commercial contracts (NDA, SOW, MSA, Partner agreements) by handling necessary agreements and working with the sales, legal, and finance teams.
• Support day-to-day administration of the global sales team and operational tasks. (such as, Support Opportunity and Deal Management, Manage customer and partner onboarding activities)
• Act as the sales interface for finance, legal, marketing, and services departments by supporting different GTM initiatives, projects, and tasks.
• Assist sales leaders with pipeline and opportunity inspection and validation.
• Organize, support, and manage E2E Quarterly Business Reviews (QBRs) - data preparation, reporting, and providing actionable summaries and

next steps

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• Manage and maintain sales data in Salesforce, CRM, and other sales tools.
• Conduct regular pipeline and activity reviews with Sales team and maintain daily, weekly, monthly, and quarterly reports and KPIs.
• Proactively identify operational gaps, data-quality issues, process inefficiencies, and opportunities for automation or standardization.
• Own and maintain the Sales Ops knowledge base, including policies, procedures, templates, onboarding materials, training resources, and best practices.
• Assist with onboarding and training of new sales representatives.

Qualifications

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• 1-3 years of experience in sales operations in a global company.
• English - native or near-native level, with full professional proficiency in both written and verbal communication (must).
• Experience working with commercial contracts (a legal background, as a paralegal or qualified attorney, is an advantage).
• Strong administrative and organizational skills.
• Ability to understand the strategic goals of the sales department and support them effectively.
• Strong problem-solving skills and process optimization mindset.
• Results-driven mentality, with the ability to prioritize and drive tasks to completion.
• Excellent interpersonal and relationship-building skills.
• Ability to adapt to shifting priorities and a fast-paced environment.
• Passion for innovation and process improvement to maximize efficiency.
• Familiarity with Salesforce and/ or CPQ tool - an advantage.
• Analytical skills and comfort working with Excel and reports
• Willingness to work flexible hours to support our global team.

Cye helps security and risk leaders gain a clear, defensible view of their cyber exposure, grounded in financial impact and real-world attack paths. By continuously quantifying exposure and validating it in context, organizations can establish a strong baseline, prioritize decisions with confidence, and track measurable reduction over time.