About this role
We are seeking to add a Front Desk Associate to our busy medical office in Plano, TX. This full-time position is ideal for someone who is patient-focused, organized, and thrives in a fast-paced healthcare environment.
Qualifications
- Minimum of 2 years of recent front desk experience in a medical office setting
- Proficiency with electronic medical records (EMR); experience with eClinicalWorks (eCW) is a plus
- Strong computer and multitasking skills
- Excellent verbal and written communication skills
- Professional, compassionate, and patient-centered demeanor
Responsibilities
- Greet patients and help with check-in and check-out processes
- Schedule, confirm, and manage appointments
- Answer multi-line phones and route calls appropriately
- Verify insurance benefits and obtain prior authorizations
- Collect co-pays and outstanding balances
- Manage incoming and outgoing faxes
- Maintain a clean, organized, and welcoming lobby area
- Coordinate with clinical staff to ensure efficient patient flow
- Perform other duties as assigned by the Front Desk Supervisor
- What We're Looking For:
- Strong common sense and sound judgment
- A proactive, reliable work ethic
- Ability to work well independently and as part of a team
- Minimum of 2 years of recent front desk experience in a medical office setting
- Schedule:
- Monday through Friday: 8:00 am - 5:00 pm
- Please submit your resume and cover letter. Only qualified applicants will be contacted.