About this role
The Supportive Housing Case Manager (Ages 18–25) supports young adults in securing and keeping stable housing while building life skills and independence. Using a positive, youth-centered approach, you’ll carry a small caseload (12–18 clients), offer flexible one-on-one guidance, and connect them to education, jobs, and community resources. This is a rewarding role for anyone who enjoys cheering young people on as they step confidently into adulthood.
Key Responsibilities
- Conduct intake assessments, develop individualized housing stability/service plans, and update plans quarterly or as needs change.
- Assist clients in securing and maintaining permanent housing (lease signing, landlord mediation, rental arrears negotiation, unit inspections, etc.).
- Coordinate medical, mental health, substance use treatment, benefits enrollment (SSI/SSDI, SNAP, Medicaid), employment, and other supportive services.
- Use harm-reduction and trauma-informed approaches in all client interactions.
- Advocate for clients with landlords, courts, hospitals, and benefit agencies.
- Facilitate crisis intervention and de-escalation when needed; participate in on-call rotation (if applicable).
- Participate in case conferences, staff meetings, and regular supervision.
- Collaborate with property managers, housing navigators, peer specialists, and clinical teams.