Client Advisor, Cartelligent - Car Buying, Solved

About this role

Have you ever wondered if there was a better way to buy or lease a new car? For over 25 years, Cartelligent has been revolutionizing the car-buying experience. We provide a tailored, unbiased service that empowers our clients with a modern and streamlined way to get the right new car, on their terms.

Our customers love us, as evidenced by more than 300 5-star Yelp reviews and a 98% client satisfaction rating. Now, we're ready to scale our platform to a wider audience, and we're looking for a motivated professional to join our team.

The Opportunity:

As a Client Advisor, you are the key to a seamless car-buying experience. You will guide each client through their journey, from their first inquiry to a successful purchase or lease, and will be responsible for building relationships that drive referrals and client retention.

This role is for a highly motivated inside sales professional with impeccable communication skills who is ready to own a dynamic process from start to finish.

What you will do

• Own the client journey: Qualify and develop warm leads, manage each opportunity, and deliver a best-in-class experience.
• Drive growth: Proactively identify opportunities for self-generation of leads.
• Achieve excellence: Maintain high client satisfaction while being mindful of profitability.
• Build relationships: Nurture relationships with new car dealers, trade-in partners, and vendors.
• Stay organized: Utilize Salesforce to manage your progress with each lead and client.
• Collaborate: Work cross-functionally to provide other departments with accurate, timely information.