Field Service Engineer

About this role

Forming Our Future together

FormFactor, Inc. (NASDAQ: FORM), is a leading provider of essential test and measurement technologies along the full semiconductor product life cycle — from characterization, modeling, reliability, and design de-bug, to qualification and production test. Semiconductor companies rely upon FormFactor’s products and services to accelerate profitability by optimizing device performance and advancing yield knowledge. The company serves customers through its network of facilities in Asia, Europe, and North America.

Rooted in our core values — Focus on the Customer, Ownership & Accountability, Respectfully & Effectively Communicate, and Motivate & Develop People — we foster an environment where diverse perspectives are not only welcomed but celebrated. Everyone can make an impact here. Whether it's improving products, supporting customers, or positively influencing peers and the community, the contributions of our people matter.

Job Description:

• Responsible for probe card repair/troubleshooting
• Manage repair and escalation cases, provide rapid solutions and/or lead engineering work, and communicate effectively and promptly with FSE team
• Responsible for the regular maintenance and calibration of equipment
• Compile and maintain operating manuals for repair equipment
• Learn new technologies and teach other colleagues.
• Provide solutions or suggestions through communication with the company's internal global teams
• Maintain good teamwork through technical support and communication

Requirements

• Degree in Electrical/Electronics/Mechanical/Chemical/Materials Engineering or related degree
• Min 3 years test engineering experience (e.g. Wafer Sort or Final Test) in semiconductor and/or application engineering in Automated Test Equipment (ATE) company or semiconductor capital equipment. Experience with probe card is advantageous.
• Fresh graduates will be considered.
• Experience in customer service and support

• Excellent interface skills

• Ability to present technical information in a dynamic, detailed, and credible way
• Knowledge of electronics and semiconductor manufacturing (Especially, back-end semiconductor test desired)
• Ability to communicate (verbal/written) in English
• Willingness to perform shift work

Skills

• Education & Experience:
• Bachelor’s degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience | Required