Risk CRM Analyst

About this role

Growe welcomes those who are excited to:

• Monitor CRM and promotional activities from a risk perspective
• Review campaign mechanics and identify potential issues before launch
• Analyze user behavior and data to detect unusual patterns and anomalies
• Investigate risk-related cases and prepare clear findings and recommendations
• Work with BI reports and internal data to support day-to-day risk analysis
• Collaborate with CRM, Affiliate, and other internal teams to address identified issues and improve processes
• Support ongoing reviews of current risk procedures and suggest areas for improvement.

We need your professional experience:

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1+ year of experience in iGaming, preferably in Risk, Fraud, KYC, CRM, VIP, Customer Support, or a related area

• Good knowledge of Excel and experience working with reports or operational data
• Understanding of bonuses, promotions, user behavior, or risk-related processes will be a plus
• Intermediate English or higher; Ukrainian for daily communication.

We appreciate if you have those personal features:

• Analytical mindset and attention to detail
• Proactive and quick to react

- Clear communication skills

• Ability to learn quickly and work independently.
• We are seeking those who align with our core values:
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• GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals
• DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success
• BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.