KYC Analyst (User Verification)

About this role

Every great user journey starts with a smooth onboarding experience. As a KYC Analyst (User Verification Agent) at bunq, you'll ensure personal and business accounts are verified efficiently and securely, enabling users to access bunq quickly while maintaining the highest standards of compliance and trust. Your everyday decisions will build trust from day one and make banking simpler, faster, and more accessible for everyone.

Take Ownership

• Own the end-to-end verification of personal and business accounts, making fast, highly compliant, and user-centric decisions every single day 🚀
• Leverage advanced AI-assisted tools to master document readings, reactivations, and TIN exemptions, keeping our verification queues moving with zero friction 📚
• Be the analytical anchor who untangles complex regulatory edge cases and ambiguous documents, connecting disjointed data points where automated systems fall short 🙌🏻
• Smash your daily performance metrics, consistently maintaining stellar standards for high productivity, immaculate quality, and rapid resolution 💫
• Proactively spot and flag recurring bottlenecks in our onboarding flow, driving long-term, automated fixes that Make Life Easy 💥