Warranty Associate

About this role

Servco is looking for a Warranty Associate to join our Servco Quality Division. This position will play a key role in processing warranty claims for distributor and warranty coverage and provide our dealerships assistance with claims processing.

Learn more about working at Servco Auto Customer Service at Open youtu.be/CWYI6v5hUvg

Responsibilities

• Review daily claim submission by dealers to ensure necessary information is submitted accurately
• Analyze repairs to determine allowable conditions for warranty acceptance based on manufacturer’s guidelines
• Determine acceptance or denial of warranty claim
• Assist dealers over the phone and via email with questions or corrections to warranty claim
• Process claim submissions through Servco and manufacturer’s claim system
• Prepare data on Excel spreadsheets for claim payment processing
• Review monthly claim submission by Subaru of America to authorize payment
• Stay abreast of all warranty policies, warranty claims procedures, and warranty claims systems

Requirements

• High school graduate or equivalent
• A.S. Degree in Automotive or related field preferred
• Minimum one year of automotive experience performing clerical, service writing, or mechanical work
• Basic proficiency in Microsoft Word, Excel, and ten-key

- Strong written and verbal communication skills

• Ability to multi-task, work independently, and meet deadlines
• Excellent organization and analytical skills with strong attention to detail
• Auto Dealership Service Clerk – Warranty Administrator – Service Consultant

At Servco, we’re committed to providing valuable mobility solutions to empower people through the freedom of movement and opportunity. From Australia to California, and of course, Hawaii, Team Servco is a collective of over 2,000 like-minded individuals guided by our four Core Values of Respect, Service, Teamwork, and Innovation. For over 100 years, we have been dedicated to superior service, to both our customers and team members. We look forward to helping you create Life: Moments that matter to you.

• Interested?
• Visit www.servco.com/careers to apply online or email us at careers@servco.com.
• Equal Opportunity Employer and Drug-Free Workplace
• Pay Range: $19.42 - $24.36 per hour