Program Manager – Client Engagement, Learning Services | Onsite - Noida, India | Open to India-based candidates only

About this role

Program Manager – Client Engagement, Learning Services | Onsite

• Noida, India | Open to India-based candidates only

Position Type: Full-time employee

Location: Onsite

• Noida, India

Abut the Role

Our team is looking for a Program Manager to own the overall health of a major client engagement, tracking every commitment across service areas while leading the client through a structured organizational transformation. This is a dual-facing role connecting our delivery teams with client leadership.

What you'll do

• Maintain a single consolidated register of actions, decisions, and commitments across the engagement, chasing items to closure
• Oversee implementation of the engagement's operating model across governance, administration, design, and capability partnering
• Lead the client's organizational transformation and change management agenda, including stakeholder readiness, communications, and adoption tracking
• Act as the day-to-day bridge between the delivery team and client stakeholders, resolving issues that span both organizations
• Maintain the engagement-level risk and issue register and produce consolidated health reporting for governance forums
• Coordinate across service areas to identify and unblock hand-offs before they affect delivery