Service Assistant

About this role

Location: Scarborough

Salary: £25,972.65

Working Hours: 35 hours p/w, 4 on 4 off Nights

About the Role

We’re looking for a hands‑on, reliable, and safety‑focused Service Assistant to join our Light Maintenance team at Scarborough Depot. During this role you will be helping complete the overnight servicing which will include Train Presentation and Fuel Point operations.

You’ll play a key part in ensuring our customer fleet is serviced, safe, and ready for service every day.

What You’ll Be Doing

• Operating the fuel point and CET plant safely and efficiently.
• Conducting nightly train presentation of the customer units
• Servicing trains overnight, including:
• Fuelling traction units
• Filling water tanks (toilet and wholesome water)
• Replenishing oils, coolants, sanding systems, and screenwash
• Supporting other on‑train system top‑ups
• Ensuring efficient flow of vehicles through the depot.
• Carrying out basic maintenance activities to documented instructions (VMI).
• Completing all required paperwork accurately.
• Supporting Technical teams.
• Maintaining housekeeping standards across the fuel point and depot.
• Always working safely and following company procedures and PPE requirements.
• What We’re Looking For
• Essential
• Good standard of education
• Basic IT literacy
• Understanding of health, safety, and environmental standards

- Strong teamworking and communication skills

• Ability to work independently and follow set routines
• Positive, professional, safety‑first mindset
• Desirable
• NVQ Level 2 in Engineering or equivalent (BTEC / City & Guilds)
• Experience in mechanical, engineering, or depot environments
• Knowledge of rail vehicle maintenance or depot operations
• Understanding of production efficiency techniques
• You’ll Succeed Here If You…
• Work well with others and communicate clearly
• Take pride in delivering a great service
• Can problem‑solve and think proactively
• Follow safety processes without compromise
• Keep standards high and stay organised
• Approach work with positivity, honesty, and professionalism

- Are open to learning and developing new skills

• Training & Development
• You’ll work through a staged training plan covering:
• Safety training (manual handling, COSHH, fire safety, working at height, PTS, depot safety)
• Spill response
• Technical training modules
• Driver assessments (where applicable)