Role signals
SalesCustomer supportLegal
About this role
Sales:
- Solicit and promote sales of PF-i products.
- Achieve individual sales targets and contribute towards Group targets.
- Prepare and proactively execute sales plans for prospective customers using internal marketing and self-generated leads.
- Set appointments and conduct sales visits as necessary, prospecting and engaging new-to-bank customers.
- Cross-sell other retail banking products such as ASB, Credit Cards, Deposits, etc.
Customer Service:
- Ensure a high standard of customer experience in line with the Bank’s quality and standards.
Compliance:
- Adhere to policies and procedures set by the Bank.
- Protect and uphold the image and brand of the Bank.
Operations:
- Maintain the physical sales centre or sales hub to meet the Bank’s quality and standards.