Account Manager | SMB | Italian Market (Milan)

About this role

At Lexroom, we set the bar for legal AI—clear, fast, and built for trust.

In just a few years, what began as an idea has become a reliable platform adopted by thousands of legal professionals across Europe.

Our mission is clear: make the law faster, clearer, and more reliable, giving lawyers, law firms, and companies the time and confidence to focus on what truly matters.

We’re scaling rapidly, backed by top-tier investors and a world-class team dedicated to rigor, clarity, and impact.

Today, Lexroom is a trusted partner, shaping the future of legal AI with discipline and purpose.

Why Lexroom?

• Shape the Standard: Be part of the team setting the benchmark for legal AI in Europe.
• Work with the Best: Collaborate with exceptional colleagues in a culture that values competence, curiosity, and ambition.
• Deliver Meaningful Results: Your work will directly influence how legal professionals operate—faster, clearer, and more efficiently.

At Lexroom, we leave buzzwords behind. Here, you’ll build something that lasts: a trusted platform, a strong reputation, a new standard for the legal world.

Your Key Responsibilities

• Become an expert on Lexroom and a product evangelist, identifying new use cases and expansion opportunities within your customer base.
• Drive Lexroom's ambitious ARR growth from the installed base, helping position the company as a European market leader.
• Own the entire funnel for existing business: run checkpoints and business reviews, uncover expansion needs, and close upsells and uplifts.
• Managing renewals and leading churn management—protecting and growing recurring revenue by getting ahead of risk and keeping customers engaged.
• Work closely with customers to identify their pain points, goals, and development opportunities, and be the main point of contact between Lexroom and our customers.
• What You’ll Bring
• You have 1-3 years of experience in a sales, account management, or customer-facing commercial role.
• You are familiar with sales support tools (HubSpot, Notion, etc.)
• You never stop learning and challenging yourself, and you’re eager to join a rapidly growing startup
• Optional but a bonus: You have a law degree.
• You speak both Italian and English.
• What Sets Us Apart
• An Exceptional Team
• At Lexroom, you’ll work alongside top talent in tech and legal AI.
• Our focused teams operate with purpose and autonomy, so every contribution delivers visible results.
• You’ll collaborate with people who pair innovation with rigor, curiosity with discipline, ambition with depth.
• Growth that Matters
• We hire exceptional people to make a difference—and we give them space to lead.
• Your work will shape the future of legal technology and set new standards for the field.
• Impact is defined by vision and execution, not by age or title. If you’re ready to take responsibility, you’ll find real opportunities to grow and lead high-stakes projects.
• Rewarding Your Contribution
• We value excellence and share success:
• Annual Salary Range: €38,000 - €58,000 OTE
• Equity Package: Align your growth with the company’s long-term success.
• Benefits That Matter
• Hybrid Work: Flexibility to balance remote work with in-person collaboration at our Milan HQ.
• Health Insurance: Comprehensive coverage to ensure peace of mind.
• Meal Vouchers: Daily support to make your lunch breaks easier.
• Performance Bonuses: Rewards tied directly to measurable results.
• Team Retreats & Off-sites: Dedicated time to connect, collaborate, and spark bold ideas.

At Lexroom, ambition meets discipline and purpose. We’re not just building a product—we’re setting a new standard for the legal world. If you’re ready to contribute to something lasting and meaningful, we’d love to hear from you.