About this role
We are a small, long-standing Irish company seeking to recruit a Field Service Engineer to expand our engineering team. This role is unique and interesting, with exposure to a range of machinery covering many aspects of engineering (mechanical, electrical, electronics, pneumatics, filtration, water cooling, networking, vision systems, motor controls, software, lasers). We want to hire an enthusiastic person with strong technical abilities, and a natural aptitude for troubleshooting.
Main duties include:
- Maintain, service install and repair machinery.
- Work on machines of various size and complexity, varying from basic desktop machines to full high speed, high value, production machinery.
- Work between several customer sites and our own production bureau, based mainly in the Dublin area with occasional service visits around the country.
- Undergo and complete training courses as required.
- Assist with maintenance plans for all production machinery.
- Assist with maintaining spare parts stock, as well as identifying additional spare parts required to minimise machine downtime.
- Work paid overtime when required during customer peak production periods.
- Ensure we meet our SLA’s with customers.
- Maintain a high level of uptime on all customer sites.
- Assist operators on customer sites, providing regular instruction and guidance in the use of the machinery.
- Communicate effectively with machine manufacturers to report faults and identify issues with machinery.
- Provide engineering assistance to management and other departments with ongoing projects and new customer and product developments.
Personal Attributes/
Skills
- This requires the successful candidate to demonstrate that they are:
- Consistently trustworthy and professional.
- Reliable, punctual and dependable.
- Responsive to customer needs.
- Supportive and able to work well with colleagues.
- Effective in managing their time and workload.
- Prepared to work under own initiative and see jobs out to completion.
- Committed to quality and improvement.
- Willing to take responsibility for work and actions.
- Proactively seek out and act on ideas for self-improvement.
- Strong relationship building skills.
- Effective communication skills.
- Commercial awareness.
- Qualifications/Education/Experience
- Advantageous:
- Engineering Qualification (Degree/Diploma).
- Previous experience as a Service Engineer.
- Technical background.
- Computer/Networking/IT skills.
- Essential
Requirements
- Full Clean Irish Driving Licence.
- Fluent English (written and spoken).
- No issues with background checks and Garda clearance.
Salary & Benefits
- Salary dependant on experience.
- Company Car/Van
- Sick Pay Scheme
- Employee Assistance Program
- Bike-to-work Scheme