Role signals
Customer supportLegal
About this role
- Strong customer service skills; answering client calls; prompt return and follow up to all interactions; prompt response to requests for information, both internally and externally.
- Timely posting of payments and identifying adjustments.
- Expert ability to input specific data and review patients’ issues and credits.
- Knowledgeable of medical EOB’s, patient deductibles and co-pays, and insurance or third-party correspondence.
- Ability to recognize client contracts and identify differences in payments.
- Ability to successfully track and follow up on information requests to and from the clients.
- Ability to conduct a contract rate audit and provide notification to Supervisor of underpaid or pay equal charges.
- Effectively work with clients and groups to facilitate information and resolve charge questions.
- Capable to create a credit/debit report and denial report in order to provide critical information to the AR Specialist.
- Timely and efficient input and reconciliation of batches.
- Complies and enforces all policies and procedures related to the position, the department, and the company.
- Achieve goals set forth by supervisor regarding error-free work, transactions, processes, and compliance requirements.
- Other duties as assigned.
Our shift time will be 7:30PM to 4:30AM IST (Night Shift)
Benefits
Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work. Through our generous benefits package with an emphasis on work/life balance, we give our employees the opportunity to allow their careers to flourish.
- Quarterly Company-Wide Recharge Days
- Peer-based incentive “Cheer” awards
- Tuition Reimbursement Program
To know more about the benefits and culture at Veradigm, please visit the links mentioned below: -
#Li-Sl1
Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.
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