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About this role

x1 FTE Lifewise Residential Mental Health & Addictions Rotorua Support Worker (24/7 Service)-Lifewise Rotorua

Rotorua Residential Mental Health & Addictions

We are seeking a motivated and compassionate individual to join our 24/7 Residential Mental Health & Addictions Service in a full-time (x1 FTE – 40hrs per week) position.

This is a rewarding opportunity to work alongside people on their recovery journey, supporting them to build independence, wellbeing, and meaningful connections. As part of our residential team, you will provide daily support, structure, and guidance, working collaboratively with residents to achieve their personal goals.

This position operates within a rostered 24/7 service, requiring flexibility to work across a range of shifts including weekends and nights.

What We’re Looking For

Level 4 qualification in Mental Health & Addictions (essential)
Full drivers licence (essential)
Experience or strong interest in mental health and addiction support
A recovery-focused, strengths-based approach
Ability to work both independently and as part of a team
Commitment to culturally responsive practice and Te Tiriti o Waitangi

• Strong communication and documentation skills

Pay & Conditions
$28.25 per hour (Full-Time FTE)
40hrs per week
Rotating roster including weekends, evenings and wakes

Key Responsibilities

Support residents with daily living skills, routines, and goal setting
Facilitate engagement in programmes and recovery activities
Promote positive wellbeing and independence
Work alongside residents, whānau, and community supports
Maintain accurate documentation and handover reporting
Identify and escalate risks when required
Why Join Us
Be part of a supportive and values-driven team
Make a meaningful impact in people’s lives
Work within a culturally grounded, recovery-focused service
Opportunities for ongoing training and professional development
Our Values
At Lifewise, everything we do is guided by our ethos:
Compassion – We care deeply and act with kindness
Courage – We stand alongside people through challenges
Respect – We honour individuality and lived experience
Integrity – We do what is right, always
If you are passionate about mental health and addictions support and ready to contribute to a 24/7 residential service, we would love to hear from you.