Technical skills
About this role
MediCard Phils., Inc. is one of the country's leading HMO and the only HMO founded and run by Doctors. Since its inception, the concept of service-oriented total health care has been the molding ideal of MediCard. The competition is vast, and the benefits being offered by the competitors are tempting. However, MEDICard has taken the lead in providing innovative and productive ideas that cut down the cost of health maintenance without compromising its quality.
MediCard now boasts of more than half a million members and over 54,000 accredited doctors in over 1,000 hospitals and clinics nationwide. It also operates 16 MediCard free-standing clinics that provide services at par with those offered by hospitals minus the confinement.
MediCard is currently looking for assertive, dynamic and energetic individuals to fill up the following vacancy:
Provide Assistance to patients and doctors for Teleconsultation needs.
Telemedicine Patient Support
Provides assistance to patients regarding telemedicine-related inquiries and concerns.
Contacts patients via email or phone to address scheduling matters.
Issues Letters of Authorization (LOA) to patients as required.
Troubleshoots and resolves basic telemedicine platform and connectivity issues.
Consultation Coordination
Coordinates consultation schedules and facilitates communication between patients and doctors.
Manages and organizes daily consultation schedules for assigned physicians to ensure timely and efficient operations.
Reporting and Documentation
Prepares and consolidates consultation summary data for daily or periodic accomplishment reports.
Stakeholder Communication
Serves as a liaison between doctors and MediCard to support smooth coordination and information flow.
Additional Duties
Performs other administrative and operational tasks as assigned from time to time.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.