Lead Output Developer

About this role

Who are we?

Quion is one of the largest mortgage servicing providers in the Netherlands. We manage mortgage and consumer credit portfolios on behalf of leading national and international financial institutions. Through technology, innovation and operational excellence, we help our clients deliver outstanding services to their customers.

To support our continued growth, we are expanding our international IT Change team and are looking for a Output Developer to join our Porto office.

What will you do?

As Output developer in Porto, you will act as the working lead of the Editorial team. You will actively contribute to the development and configuration of letter templates in Tungsten Communications Manager (CCM), while coordinating the day-to-day work of the Editorial Developers and aligning priorities, planning and dependencies with Product Owners for Back Office, Mid Office and Front Office.

Key Responsibilities

• Coordinate the daily work of the Editorial Development team in Porto, including planning, setting priorities and dividing work
• Act as a hands-on Editorial Developer by developing, configuring and maintaining letter templates, content components and document variants in Tungsten CCM
• Translate business requirements into functional designs for letters, templates, business rules and document variants
• Work closely with Product Owners and other stakeholders to align priorities, planning and delivery
• Help refine change requests by clarifying requirements, business rules and acceptance criteria
• Review template designs and configuration changes created by other Editorial Developers
• Ensure consistency across templates, business rules, document variants and documentation
• Track progress, identify issues and help resolve blockers and dependencies
• Ensure template changes are tested, documented and ready for acceptance
• Support onboarding, coaching and knowledge sharing within the team
• Drive continuous improvement by simplifying templates and improving maintainability
• Explore AI solutions to support translation, requirements clarification, knowledge management and template maintenance