Technical skills
Quality Assurance
Methods
Operations
Role signals
Customer supportLegal
About this role
- Assist/Execute/Lead Non-Conformance Investigation, RCA, and the generation/execution of CAPA.
- Review/execute engineering studies/validation/qualification activities for new/existing product/process/raw material/computer systems.
- Perform risk assessment for product/process and system.
- Support/lead Change Request for any product/process improvement.
- Conduct quality oversight at the operation area on a periodic basis.
- Communicate issues related to product quality, disposition of non-conforming products & escalations.
- Support and involved in Compliance Improvement Program.
- Work with manufacturing to implement process improvements.
- Perform assessment, determines GxP applicability (Direct/Indirect impact) of the system.
- Conduct quality oversight for the computerized systems at the operation area on a periodic basis.
- Ensure compliance with lifecycle requirement for Computerized System and its data.
- Review/Execute/Approve validation/qualification activities for new/existing computerized systems.
- Ensure compliance and provide guidance plus technical support to QA/Manufacturing/MST& Engineering.
- Work in-accordance with HSE manual and documented procedures, and reporting HSE issues.
- Leveraging good practices by referencing other Alcon sites.
- Review historical quality performance (non-conformance, customer complaint, escalation) from other Alcon sites.
Qualifications
- Bachelor's degree in Engineering or a Science-related field.
- 1-2 years of relevant work experience are preferred.
- Experience handling Non-Conformance investigations, Root Cause Analysis (RCA), and Corrective and Preventive Actions (CAPA).
- Experience supporting validation and qualification activities for products, processes, raw materials, and/or computerized systems.
- Strong communication and stakeholder management skills.
- Good verbal and written communication skills in English.
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