Technical skills
Data analysisSREQuality AssuranceTechnical writing
Tools
CRM
Methods
Revenue operations
Role signals
SalesFinanceLegal
Duties and Responsibilities
- Sales Performance and Target Achievement
- Achieve agreed sales, gross profit (GP), budget and other assigned targets.
- Continuously monitor actual sales performance against budget by product and customer.
- Marketing Plan Execution
- Assist the Manager in the formulation, implementation, follow-up and evaluation of marketing plans by:
- Identifying key customers and market opportunities through analysis of survey results and market information.
- Evaluating prospective product volumes and market consumption capacity.
- Monitoring and reporting competitors’ activities on a regular basis.
- Supporting the achievement of sales targets and development of long-term customer relationships.
- Customer Management and Sales Visits
- Plan customer visit schedules and itineraries.
- Conduct regular visits to key and potential customers based on weekly customer visit/meeting plans.
- Prepare visit reports and provide updates to relevant stakeholders.
- Work closely with the Manager and relevant suppliers to resolve customer issues.
- Pricing, Forecasting and Inventory Management
- Work with the Manager to maintain product pricing in line with budget during periods of fluctuating demand and supply.
- Support demand and supply forecasting and inventory management.
- Product and Sample Stock Management
- Monitor and report adequate product and sample stock levels.
- Ensure updated MSDS and other necessary product-related documentation are maintained and available.
- Supplier Management
- Manage supplier-related activities and reporting, and maintain strong supplier relationships to support business growth.
- Communicate the latest product developments and new requirements from suppliers to relevant internal stakeholders and customers.
- Sales Process and Compliance
- Manage the sales process and ensure all sales activities are carried out in full compliance with company requirements, including:
- Preparing and delivering sales presentations, proposals and quotations.
- Negotiating contracts, pricing and commercial terms with customers.
- Coordinating with procurement, logistics and technical teams to fulfil customer requirements.
- Maintaining accurate records of sales activities and opportunities in Salesforce/CRM systems.
- Handling customer enquiries, complaints and after-sales support.
- Coordinating with suppliers and following company procedures to resolve customer complaints and achieve mutually beneficial solutions.
- CRM Management
- Maintain accurate and up-to-date records of sales activities, customer interactions and opportunities in Salesforce/CRM systems.
Other Responsibilities
- Perform other duties as assigned by the Supervisor.
- Job Requirements / Specifications
- Education
- Bachelor’s Degree in Food Science, Biotechnology, Chemistry or a related field.
- Experience
- At least 8 years of experience in Sales & Marketing or related functions such as R&D, Quality Control or Marketing within the Food and Biotechnology industries.
- Experience working with distributors or manufacturers is preferred.
Knowledge, Skills and Other Requirements
- Strong product knowledge and business acumen, with basic marketing knowledge.
- Proven track record of achieving sales targets.
- Ability to analyse sales data and market trends.
- Experience in team supervision or a leadership role is preferred.
- Good understanding of inventory management.
- Strong communication, negotiation, interpersonal and presentation skills.
- Ability to interact effectively with both commercial and technical stakeholders, including Procurement, R&D, QA and Production.
- Fluency in Thai and English. Chinese language capability will be an added advantage.
- Possess a valid driving licence and be comfortable driving independently.
- Willing and able to travel for business purposes, including upcountry locations.
- Able to undertake overnight business trips and extended travel assignments when required.
- Proficiency in Microsoft Office, including Word, Excel and PowerPoint.
- Ability to use Excel for basic data analysis, pricing and sales reporting.
- Familiarity with CRM systems such as Salesforce, Dynamics or similar platforms.
- Brenntag TA Team