Retail Service Technician

About this role

Additional Considerations (if any):

Must be 18+

• At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Retail Service Technician

Department: Grocery

FLSA: Non-Exempt

General Function:

Diagnoses problems with and performs maintenance, repairs and part replacement on all equipment. Responsible for building maintenance.

Core Competencies

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations:

Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home

Positions that Report to you: None

Primary Duties and

Responsibilities

• Maintains and repairs equipment and building to ensure good working order and meets OSHA regulations.
• Establishes work orders and develops schedules to implement assigned tasks.
• Performs building repairs, investigates reported problems areas, and contacts suppliers/vendors.
• Rotates between four to five stores in surrounding areas.
• Plans expansions and makes estimates of equipment, lighting, and fixtures needed by the proposal, and makes recommendations to supervisor.
• Keeps work area, tools and equipment clean, good repair and in proper placement.
• Creates definitive maintenance schedules and practice preventative maintenance.
• Reports to work when scheduled and works expected number of hours.
• Secondary Duties and

Responsibilities

• Attends safety meetings as assigned.
• Is always On-Call status.
• Solicits feedback on any trends with any equipment that may require follow-up with manufacturer or sales people.
• Advantage IQ – Hy-Vee’s bench marking tool Shares ideas and practices for any potential energy savings projects.
• The use of rebates are encouraged. Performs other job related duties and special projects as required.
• Knowledge, Skills, Abilities and Worker Characteristics:
• Maintains appropriate certifications.
• Must have a valid driver’s license.
• Education and Experience:
• High School or equivalent experience, HVAC & Refrigeration Certified.
• Appropriate Certifications.
• Verisae refrigerant management system – EPA Compliance.
• OSHA required safety training.
• Physical

Requirements

• Must be physically able to exert up to 50 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects. (Can be accommodated)
• Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
• Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
• Working Conditions:
• Retail store setting.
• Contacts:
• Contact with Store Manager, suppliers, vendors, and the general public to obtain parts and service.
• Are you ready to smile, apply today.
• Employment is contingent upon the successful completion of a pre employment drug screen.