Technical skills
JavaScriptAPI developmentData engineeringDevOpsSREIT supportTest automation
Role signals
Legal
About this role
-
IT support, design and troubleshooting ranging from large Server, SAN farms to complex platforms
- Configuration/Troubleshooting of Virtual environments: VMware vSphere, vSAN, Horizon
- Server management, Operating System (OS) knowledge (UNIX, Linux, Windows)
- Design, implementation and administration of backup and restore on solutions like VEEAM and StoreOnce
- Administration of servers, bladesystems and composable infrastructure
- Administration of Storage systems on traditional SAN, CEPH and VSAN
- Managing OCP platform in DEVOPS mode with related supporting systems like Red Hat Service Mesh, GitHub, Helm, GitOps,
- Ansible Automation Platform, Kafka
- Development, execution and troubleshooting of Ansible and Powershell scripts
- PKI and certificate administration
- Administration of monitoring systems like Nagios, Splunk
- Administration of Oracle infrastructure, namely EXADATA and ZDRLA
- Administration of mail servers and mail relays (postfix), anti-virus and anti-spam
- Centralized deployment of software and updates.
Additional Tasks:
- Design, develop, and maintain ServiceNow integrations with internal and external systems using REST, SOAP, JDBC, and other
-
protocols.
- Create and optimize custom scripts (JavaScript, Glide API, Script Includes) to automate workflows, enhance UI
-
functionality, and improve platform performance.
- Configure and manage data imports/exports, ensuring accuracy, security, and compliance. • Build reusable components—such as Flow Designer sub flows and UI policies—to accelerate future development.
- Collaborate with stakeholders to translate business requirements into technical solutions within ServiceNow.
- Conduct system and integration testing using the Automated Test Framework (ATF) to ensure reliability and scalability.
- Monitor platform health, usage, and compliance, proactively identifying and resolving issues.
- Work will include customizations and integrations of the following modules: ITSM, ITOM, ITAM, CMDB, etc...