AI Workflow & Operations Intern

About this role

Location: ​Richmond, BC​

Work Arrangement: Hybrid, 4 days on site (Monday to Thursday)

Job Summary:

​​Semtech is building the next generation of AI-powered commercial workflows across its global sales organization. This 8-month co-op is a hands-on, production-oriented role embedded within Sales Operations. You will work directly with the Senior Director of Global Sales Operations to design, test, and document AI-enabled workflows that improve efficiency, consistency, and insight across real sales processes. This is not a research role — your work will be used by sellers, distributors, and sales leadership.

The ideal candidate is curious, operationally minded, and has a genuine interest in applying AI to solve business problems.

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​This role is best suited for students who enjoy figuring out how things work and making them work better. You don’t need to be a software engineer — but you do need to be comfortable with data, curious about AI, and motivated by operational impact. If you’ve ever built a workflow to automate something in your own life, used AI tools to solve a real problem, or found yourself thinking ‘there has to be a better way to do this’ — this is for you.

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Responsibilities

• ​​AI Workflow Development & Testing
• ​Research, design, and build AI-enabled workflow automations targeting repeatable sales operations tasks (e.g., account research, CRM data enrichment, meeting prep, follow-up summaries)
• ​Test and validate workflows across edge cases to ensure accuracy, reliability, and repeatability before deployment
• ​Configure AI-assisted summarization, data processing, and exception-based logic steps within approved operational frameworks
• ​Support prompt engineering and iteration for tools including Claude, Microsoft Copilot, and Vinton AI
• ​Document automation logic, inputs, outputs, and governance notes so solutions can be maintained and reused
• ​Sales Process & Data Analysis
• ​Map existing sales workflows to identify friction points, manual steps, and automation candidates
• ​Analyze operational and CRM data to surface trends, gaps, and opportunities for AI-assisted improvement
• ​Assist in building dashboards and reports to track AI tool adoption, usage patterns, and productivity impact
• ​Support data preparation, cleaning, and validation to ensure high-quality inputs for AI workflows
• ​Collaboration & Communication
• ​Work cross-functionally with Sales Enablement, Salesforce Admins, and commercial team members to gather requirements and validate solutions
• ​Present findings, workflow designs, and test results to the Sales Operations and AI Ambassador teams and relevant stakeholders
• ​Contribute to documentation, knowledge base articles, and user guides for deployed AI workflows
• ​Participate in the AI Ambassador program and support broader AI adoption initiatives across the commercial team
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• ​What You’ll Gain:
• ​Direct exposure to how AI is applied within a real enterprise sales environment — not academic simulations
• ​Hands-on experience with leading AI tools: Claude, Microsoft Copilot, Vinton AI, and Salesforce-integrated AI agents
• ​Practical skills in workflow design, operational analytics, and stakeholder communication
• ​Experience that translates directly into careers in Sales Ops, Revenue Ops, AI Strategy, or Digital Transformation
• ​Mentorship from a Sales Operations Leader with active responsibility for AI adoption across a global commercial team
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Minimum Qualifications

• ​​Currently enrolled in a post-secondary program in Business, Business Analytics, Information Systems, Computer Science, or a related field
• ​Demonstrated interest in AI tools and workflow automation — through coursework, personal projects, or hands-on experimentation
• ​Basic understanding of sales processes and commercial operations (e.g., lead management, pipeline, CRM usage)
• ​Strong analytical thinking with the ability to break down operational problems and propose structured solutions
• ​Proficiency in Microsoft 365 (Excel, SharePoint, Teams); comfort working in data-rich environments
• ​Clear written and verbal communication skills; able to document technical logic for non-technical audiences
• ​Ability to work independently with minimal direction and navigate ambiguity
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Desired Qualifications

• ​​Hands-on experience with generative AI tools (Claude, ChatGPT, Copilot, or equivalent) in an applied or academic context
• ​Programming experience in Python, particularly for data manipulation, automation scripting, or API interaction
• ​Familiarity with Salesforce CRM — even basic navigation or coursework (Trailhead counts)
• ​Experience with data visualization tools such as Power BI or Tableau
• ​Exposure to prompt engineering, LLM-based workflows, or no-code/low-code automation platforms (Zapier, Power Automate, n8n, or similar)
• ​Knowledge of SQL or experience querying structured datasets
• ​Prior co-op or internship experience in a business operations, analytics, or technology role
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The intent of this job description is to describe the major duties and responsibilities performed by incumbents of this job. Incumbents may be required to perform job-related tasks other than those specifically included in this description.

• All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

A reasonable estimate of the pay range for this position is $25 - $28.50 hourly. There are several factors taken into consideration in determining base salary, including but not limited to: job-related qualifications, skills, education and experience, as well as job location and the value of other elements of an employee’s total compensation package.