Claims Representative

About this role

We’re Hiring: Claims Representative | In office

Location: 28 Pawsey Place, Kingston 5

Industry: Insurance

Department: Claims

Employment Type: Full-Time

At FFK Insurance Brokers, we solve tomorrow's problems today — and that starts with our people. We are an independent firm of professional insurance brokers who prioritize the needs of the consumer by providing tailored insurance programs. Our Company’s values are based on service, professionalism and integrity! If you’re passionate about helping customers understand and maximize their benefits, this is your opportunity to make a meaningful impact from the inside out.

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What You’ll Do:

To process, negotiate and follow up to achieve optimum and efficient claims settlements to the satisfaction of all clients. The core functions are:

• Negotiating claims settlements between Insurers, Adjusters and third parties.
• Taking Claims Reports and recording claims data.
• Negotiating claim settlements between insurers.
• Negotiating Liability Claims with Insurers and Adjusters.
• To maintain consistent communication with all clients throughout the claims process.

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What You Bring:

• BSc Degree from a tertiary level institution preferably in Management Studies would be an asset
• Jamaica Insurance Diploma/Certified Insurance Technician or pursuing preferably; or Certificates in at least the Claims, Motor, Property and Liability classes of business as well as any from the following list of classes: Accident, Pecuniary, Marine Insurance
• Three years working experience in the Insurance Broking Sector or the Insurance sector with at least three years in a similar position.
• Registered with the Financial Services Commission is an asset

Core Competencies

- Very good customer service management skills

- Good oral and written communication skills

- Very good interpersonal skills

• Attention to detail and accuracy in work
• 5.     Very good skills in negotiation
• 6.     Self-motivated and demonstrate personal responsibility and accountability
• Technical Competencies
• Working knowledge of insurance brokerage business
• Working knowledge in at least three classes of insurance is essential.
• Good knowledge of Microsoft Word and Excel and PowerPoint
• Functional knowledge of Broking software packages
• Ability to use basic office systems
• Compliance with organization and regulatory policies and procedures
• Compliance with Anti-Money Laundering and Proceeds of Crime Act.
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• Perks &

Benefits

🌟 Competitive salary + bonus and incentive potential

🌟 Full employee sponsored medical, dental, optical and group life plan (premium only)

🌟 Pension plan with basic contribution company match

🌟 Graduating paid time off

🌟 Company sponsored insurance certifications and other training and development

🌟 Employee wellness and other benefits programs including subsidized lunch

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Ready to Join Us?

Apply now at Open fraser.bamboohr.com/careers/24?source=aWQ9MjA%3D

Let’s build a workplace where employees feel just as protected as our policyholders.

Applications should be emailed or sent to:

The Human Resources Manager

Fraser Fontaine & Kong Limited

28 Pawsey Place, Kingston 5