Admin Assistant

About this role

Administrative Assistant

Location: Crewe

Contract Type: Full Time, Permanent

Salary: £30,000

Join Our Team

We are looking for a highly organised and proactive Administrative Assistant to provide vital support to our Rail Services team.

This is an excellent opportunity for an experienced administrator who thrives in a fast-paced environment and enjoys working with a variety of stakeholders across the business.

As an Administrative Assistant, you will play a key role in ensuring the smooth day-to-day running of administrative functions, supporting colleagues and management teams, and helping to coordinate meetings, events, and business activities.

What You'll Be Doing

• Providing general administrative support across the Rail Services team
• Arranging travel bookings and related logistics
• Preparing routine correspondence, reports, presentations, and meeting packs
• Processing invoices and maintaining accurate records
• Coordinating meetings, including room bookings, catering, and diary management
• Assisting with event planning and organisation
• Taking meeting minutes and tracking follow-up actions
• Supporting management conferences and business events
• Responding to ad hoc administrative requests from teams and managers
• Identifying opportunities to improve administrative processes through digital tools and technology
• Maintaining confidentiality and ensuring compliance with company policies at all times
• What We're Looking For
• Essential:
• Previous experience in an administrative, office support, or business support role

- Strong organisational and time-management skills

• Excellent attention to detail and accuracy
• Confident user of Microsoft Office 365

- Strong written and verbal communication skills

• Ability to handle confidential information with discretion
• Self-motivated with the ability to prioritise workload and work independently
• GCSEs (or equivalent) including English and Maths
• Desirable:
• Qualifications in Administration, Business Support, or a related discipline
• Experience supporting multiple stakeholders in a busy environment

Application closing dates are indicative only. We will be reviewing applications and interviewing on an ongoing basis and may close the vacancy early once a suitable candidate is found.

• Early applications are strongly encouraged.
• At Arriva, we acknowledge the importance of our people's diverse experiences, talents, and cultures.
• Embracing diversity and creating inclusion is a key component of our talent strategy.
• The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success.