Family Planning Coordinator (Van Nuys/Canoga Park

About this role

Position Title: Family Planning Coordinator

Department: Family Planning

Reports to: Family Planning Program Manager

Status: Union

Schedule: 8am - 5pm Monday

• Friday

Position summary:

Responsible for providing case management, family planning, and health education to patients.

Adhere to Clinica Romero’s mission and core values: Compassion, Commitment to Service,

Quality Care, Respect, and Dignity; and complies with all policies and procedures of the

organization.

Responsibilities

• Conduct obstetrical, nutrition, health education and psychosocial assessments, and
• develop an Individualized Care Plan (ICP) with perinatal patients following
• Comprehensive Perinatal Services Program (CPSP) protocols.
• Manage perinatal patients, closely monitoring attendance at appointments, status of
• referrals, identifying and addressing barriers to care, and providing support and resources
• as needed.
• Act as a liaison between the clinical team and other community agencies to establish an
• integrated and coordinated program.
• Maintains a referral network through local partnerships or community agencies in order
• to enhance the services provided based on patients’ needs.
• Assists clients with access to Medi-Cal by providing Presumptive Eligibility for Pregnant
• Women (PE4PW) per Medi-Cal guidelines.
• Coordinate the transfer of records to/from the hospital for continuity of care.
• Coordinates and assists perinatal patient in scheduling newborns first visit.
• Coordinate appointments, test/procedure scheduling, insurance eligibility and authorizations,
• responding to patient calls, appointment reminder, scheduling, and maintaining information as
• it relates for the surgery coordination between assigned OBGYN providers and the hospital.
• Participates in trainings provided by the CPSP program to further education and keep
• current with industry changes, and clinical requirements.
• Assists perinatal patients to transition to family planning services or to CMOAR primary
• care provider and/or other services as needed.
• Provide family planning counseling to all patients requesting services based on sound
• knowledge and understanding. This includes basic anatomy and physiology, sexual
• development, human reproduction, value of fertility regulation, pregnancy testing, safe
• sex practices, HIV/AIDs risk assessment and prevention/risk reduction, routine
• reproductive health and health promotion/disease prevention, including: screening recommendations, nutrition, exercise, smoking cessation, alcohol and drug abuse,
• domestic violence and sexual abuse, and referral to appropriate additional services.
• Counsel family planning patients with sensitivity to their need and desire for information,
• with attention to cultural norms and needs, in a non-judgmental and respectful manner at
• all times.
• Assist family planning clients to explore feelings and concerns about sexuality, lifestyle
• options and choices. Assist clients to make informed decisions about these issues by
• providing oral and written information, and help clarifying values and priorities.
• Conduct in reach/outreach presentations regarding CMOAR’s prenatal program including
• CPSP and Family Planning services.
• Translate as needed during outreach, education sessions, and presentations.
• Prepare and disseminate family planning educational and informational materials.
• Maintain current knowledge base on family planning, pregnancy, STI/HIV related health
• issues.
• Attend/help organize community workshops, trainings and health/resource fairs at the
• clinic.
• Assist clients with practical arrangements such as: transportation, and interpretation
• needs.
• Call patients to reschedule appointments and follow up on missed appointments
• Ensure timeliness of services rendered to patients and look after their comfort while on
• premises.
• Work evenings and weekends when necessary.
• Other duties as assigned within the job classification.

Qualifications/Requirements

• Excellent verbal and written communication skills; bilingual English/ Spanish
• High school diploma, some college preferred
• Typing a minimum 35 WPM and proficient computer skills; including but not limited to
• Microsoft products and use of outlook
• Ability to handle multiple tasks and work in a busy environment within the job
• classification
• Basic understanding of government programs related to services provided
• Able to work and communicate effectively with people of diverse culture, education and
• economic backgrounds
• Family Planning Health Worker (FPHW) and Comprehensive Perinatal Health Worker
• (CPHW) certificates and maintain certification.
• Customer service

skills

• communication, empathy, patience, and technical knowledge
• Work in team-oriented environment, and work well under deadlines.
• Ability to handle multiple tasks and work in a busy environment
• CPR Certification
• Ability to work at multiple clinic sites.