Manager, Scaled Customer Success

Full-timeRemote
Remote - USAvia Instrumentl CareersPosted Jul 20, 2026
Match with my CV

Role signals

Customer successFinanceLegalHR

About this role

Hello, we’re Instrumentl. 👋

Grants fund nonprofit work, but they also create some of the toughest operational challenges. Every grant brings its own deadlines, spending restrictions, reporting requirements, and commitments, so managing that complexity across fundraising, finance, and HR requires more than spreadsheets.

Instrumentl is the system of record for grants. We bring discovery, applications, award compliance, and grant operations into one platform, giving nonprofits a shared foundation to grow their revenue and impact. More than 6,000 nonprofits rely on Instrumentl, from local community groups to state and county governments, universities, and maybe even your local animal shelter.

We're a cash flow positive, YC-backed company building our next chapter, and we're hiring people who will shape and grow the impact of the nonprofit sector.

Before you apply

  • 1Which parts of your CV prove experience with Customer success, Finance, and Legal?
  • 2Which recent work examples would make your application stronger for this role?
  • 3What details from the original source listing should you confirm before applying?

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