Landscape Account Manager (High-End Estate / Residential)

About this role

Do you take pride in keeping exceptional landscapes healthy, beautiful, and meticulously maintained—and enjoy working with people who share that pride? Pacific Landscape Management is seeking a knowledgeable, proactive Landscape Account Manager to oversee the care of high-end residential and estate landscapes, including turf, planting beds, specialty trees, and irrigation systems.

Partnering with the Branch Operations Manager and, occasionally, the Owner, you will apply horticultural expertise, financial judgment, and crew leadership to meet each property’s contractual and budgetary requirements. Strong client relationships, attention to detail, proactive problem-solving, and reliable follow-through are essential.

You’ll need to stay on your toes—weather shifts, priorities change, and landscapes don’t always follow the plan. At PLM, we adapt, support one another, and keep our sense of humor. We love what we do and enjoy the people we work with, and we’re looking for someone who shares that spirit.

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Essential Duties and Responsibilities

• Landscape Care and Property Management
• Maintenance and maintenance plans
• Inspection
• Identify and address potential problems proactively!
• Identify and address weeds, pests, diseases, drainage concerns, plant stress, and other landscape issues before they escalate.
• Proper pruning
• Turf care
• Irrigation
• Crew Leadership and Operational Efficiency
• Schedule, direct, and supervise maintenance crews, establishing clear priorities and realistic expectations for each property.
• Allocate labor, equipment, and materials to complete work efficiently and within budget.
• Provide hands-on training and coaching in proper horticultural practices, equipment use, safety, and service quality.
• Client Relationships, Estimating, and Financial Management
• Serve as client contact for assigned properties, providing responsive service and clear, professional communication.
• Conduct client walk-throughs to review landscape conditions, discuss priorities, and confirm satisfaction.
• Prepare accurate estimates for additional maintenance, corrective work, irrigation repairs and upgrades, and appropriate landscape improvements.
• Identify and present additional services that address property needs and support clients’ long-term landscape goals.
• Manage account profitability by monitoring labor, materials, subcontractor costs, and performance against budgets.